Castlight Health Customer Center of Excellence

The new Customer Center of Excellence facility provides a workspace for the employees of the San Francisco-based firm who relocated to the Salt Lake City area from around the country. The modern, welcoming and inviting environment incorporates a neutral, nature-based color palette and elements of Castlight’s brand and culture. Corporate functions within the space include customer service/call center space along with collaboration, computer engineering, staff training areas and an ‘all hands’ meeting area between two of the staff training areas. We mitigated the impact of sound travel between the different uses through strategic space planning, with buffers between the different uses and the application of acoustic solutions as part of the ceiling treatments, fabrics specified and furnishings. The "all hands" area connects to the training rooms thorough a garage door at one side and a movable partition wall at the other.